I manage over 70 properties in and around the San Antonio Area and Jose @ Pepcal Heating & Air is my choice of service provider. He is great at what he does and is extremely honest. He provides excellent customer service to both myself, and the tenants. I highly recommend!!
Fast and reasonable
I was refer to him by my son-in-law, I had told him my problem I was having., another a/c man came by to check the problem and gave me a quote of $500, he then told me to call Jose and he quoted me a $150, man what a difference., He came out the very next day and got it fix., very courteous and polite young man., He then called me about 2 wks later to check if everything was running right., I will be calling him again whenever I need service., I highly recommend his service.
Jose was very professional and prices were VERY reasonable!!!!!!! Quoted me well under most AC services and gave a MUCH better warranty for his work!!!! He answered all questions thoroughly, and did an amazing, fast job!!!! I will be hiring him for my HVAC needs as well as recommended him to others!!!!
My search for an honest affordable AC company is over
Around 4pm on Wed I realized my AC wasn't working right and the house was getting warm. I picked up the phone and started calling around to find, the earliest appt available wouldnt be until Friday or even Sat. Frustrated and upset I called a friend to vent. She mentioned I should call their AC guy Jose at Pepcal. So, I called the next morning at 7:30am and he answered. He said he had a very very busy day but would make it a point to fit me in. I explained that I work from home and really can't go anywhere to get out of this heat. He understood, and assured me would be here. Since I'm a single mom I worry about getting taken advantage of especially in the worlds of mechanics and HVAC so I started diagnosing my own AC unit, I wanted to seen educated and not get over charged or worse lied to and be told I needed a whole new system. Well Jose kept his word and come by that same day and he was 100% honest with me. He confirmed the problem I assume it was and didn't try to over charge me or try to inflate the problem. Jose is a wonderful example of excellent customer service and honesty. I will be referring him to all my friends and family.
Excellent Quality Work and Customer Service
I was in trouble, my new heating system failed me. After numerous failed attempts to contact the company who installed it. I went online and found Pepcal Heating, I read this companys excellent reviews and decided to give them a call. So glad I did...Spoke with Jose, and made an appointment. He discovered a wire had broken at the connection point, he repaired it and found other wires were loose and fixed them. His prices are affordable and customer service is excellent. If you are in need of a great heating, a/c company...this one is the one... I will be doing buisness with this company from now on... Many thanks to Jose for all his help.
Contact, schedule, service, done
From a recommendation I contacted Pepcal for a furnace check on a rental property. After coordinating with the tenant the technician showed up, did his checkup, made sure everything was functioning normally and was done. No issues reported from the tenant. He contacted me later giving me an update and I was happy. Very reasonable, communicative and easy to work with.
Fast and Efficient
Got out to my home quickly and performed the work. Didn't try to find a "problem", but instead addressed my concerns and took care of them. Happy to recommend to anyone looking for HVAC work!!
Jose was a wonderful technician. Fast, reliable and affordable. Called and got the same day service. Saved me from freezing my buns off. I highly recommend him. You won't be disappointed.
Jose did a fantastic job fixing my AC. He was available the next day after I called when every other AC repair place was telling me I'd have to wait till next week.
Quick edit as of 10/30/18 to say that I called Pepcal out for some additional service my AC needed and it was the same top quality service as the first time. Cannot recommend this guy highly enough!
In my home I have 2 sons with disabilities that due to medical issues can not be in the heat. Jose came out to our home at 7:30 pm to fix the AC. Jose was amazing. He spoke to my disabled son with kindness and understanding. As a parent with a child with disabilities people like Jose are few and far between. thank you Jose God Bless you.
If you need AC help this is the company you better call! Great Service! Corrected my AC issue quickly! Definitely will be using this company moving forward!
Fast, efficient, knowledgeable, and professional! Quick response time! Great customer service! I would recommend them to anyone! I will not use anyone else. Jose has been very helpful.
Beyond excellent customer service with rapid feedback and results. Jose with easy to get in contact with and was quick to fix my AC. Available 24 hours a day which came in handy the first of 2 times I've contracted him. You won't be disappointed.
Jose gave me the best deal of 3 bids. He is trustworthy, professional, and fair. Would definitely recommend him to all my Air Force friends and family. Will call him for all future AC needs.
Jose is who I go to for my AC needs! He offers a reasonable price and makes himself very available to his customers. If I had a problem I know I can text Jose at any time of the day.
I recently had an issue with my board on my condenser unit but it was very difficult to troubleshoot. Jose worked with me for nearly two weeks to get to the root cause of the problem.
I would highly recommend Jose to anyone that has AC problems!
Appreciate the work thatvwas done, it was fast and efficient. I LOVE the way A/C feels now. They came earlier than expected (notifying me prior, of course) and were out within 20 minutes flat. And the part came with a warranty.
They did a great job in replacing my ac and they also gave me a good deal. Very reasonable price on a brand new unit. Thank you, PEPCAL.
This past Forth of July my outside unit went out again. I made the mistake in calling one of those other big guys to come that morning and was charged an absurd amount to replace the motor. I knew my complete system was getting old and undersized for my home but I had no choice but to put a temporary band aid on my situation.
The next day I called Pepcal and Jose came out and gave me some great knowledgeable advice and I decided to upgrade my whole system. Jose helped me select the perfect Trane unit for our home with a price that made me feel like the price the other guys quoted me was unreasonable. We scheduled an installation day and Jose and his crew quickly had our home nice and cold. He stayed to show us how to use our new system and even called the next day just to check on us.
My experience with Pepcal went beyond my expectations.They made sure to treat us good and we couldn't be happier with our new Trane unit. I highly recommend calling Pepcal first!
Thank you Jose and Pepcal!!
Pepcal is great! They quoted us a price we couldn't pass up on our now Trane AC unit (inside and outside units included) with a Gas Furnace. He got the equipment ordered quickly. We had our AC Unit and Gas Furnace all installed from the start of ordering to complete install took about 3 days with no hiccups. We highly recommend Pepcal to do your AC install or any problems you have with your AC or Heating unit! Thank you Pepcal!
Professional and Affordable
This is the second time I call on Pepcal for repairs on my properties. I appreciate his honesty, reliability and affordability. He is definitely the first I call when issues arise.
My experience with Pepcal was very positive. They took care of business promptly, communicated efficiently, showed up when they said they would. I'm very appreciative and will definitely call on them again.
Extremely professional, knowledgeable, and friendly!
We have used this company for several years. Jose knows his business and does it well! We appreciate the quality work and reasonable prices, but most importantly we appreciate his prompt and friendly service. We have recommended him to several family members who have been nothing but pleased with his work.